Commercial Analytics & Applied AI Leader

Stop buying AI tools, dashboards, and automations that do not improve the decision underneath them. Credibility: Senior Data Analyst EMEA at Medline. I help teams fix the workflow, data path, and governance first, then choose or build the right AI system.

I work where commercial numbers lose credibility and AI buying gets fuzzy: in forecast calls with weak stage discipline, in pricing files without control logic, in margin narratives distorted by FX, rebates, or attribution noise, in customer service teams trying to automate poor upstream processes, and in software evaluations where nobody has challenged what the vendor is actually selling. Based near Stuttgart, I rebuild the decision logic, review cadence, and operating model that let leaders act with less noise and more control.

The differentiator is operator range. I have been writing machine learning in TensorFlow for 10+ years while also owning sales, forecast, margin, service, and execution problems in the real business. That combination is what makes me useful when a team has to decide between buying a vendor tool, building with the OpenAI API, fine-tuning a narrower system, or keeping critical logic in-house.

For recruiters and hiring managers

Hiring Head- or Director-level analytics leadership?

Best-fit role families: Head of Analytics, Director of Analytics, Head of Commercial Analytics, and BI & AI Transformation Lead. For leadership enquiries, review the leadership resume or use the contact path below — consulting buyer engagements (diagnostic reviews) remain the primary service offering.

  • Head of Analytics
  • Director of Analytics
  • Head of Commercial Analytics
  • BI & AI Transformation Lead
Commercial operator mindset Hands-on ML and BI builder Applied AI with control
Senior Data Analyst EMEA at Medline 10+ years building with TensorFlow since 2016 Production implementation, not AI theater
€5M+
Sales Growth Personally Generated
13+
Years Across Commercial Leadership & Analytics
10+
Years Writing Machine Learning (TensorFlow)
2
Acquisitions Integrated
4→57%
Inside Sales Growth Turnaround

Tools Chosen To Support Control, Governance, And Commercial Judgment

The technology comes after the commercial problem is clear. This stack exists to make messy financial and commercial data more reliable, more auditable, and more usable inside live decision workflows with owners, review logic, and accountability. It is build depth, not course-level familiarity.

Built around reality

Forecasts, pricing, margin, CRM, and executive reporting each need different controls. The stack reflects that.

Audit before automation

I favor tools that support traceability, validation, and safe rollout rather than black-box novelty.

Operator bias

Every choice is shaped by what leaders actually need to trust and act on each week.

LLM APIs & Orchestration

Controlled narrative, commentary, and document workflows

Power BI

Executive reporting, semantic models, and margin walks

Python

Automation, validation, APIs, and analytics engineering

W&B

Experiment tracking across 19+ training runs

TensorFlow / Keras

10+ years building with TensorFlow since 2016

FastAPI

ML model serving and TelegramNotifications microservice

FAISS + sentence-transformers

Semantic search for memoir pipeline and doc retrieval

IBKR API

Live automated stock trading execution

Proof Of Work

Generative AI · NLP

AI Memoir & Narrative Pipeline

Retrieval-grounded LLM workflow with atomic chapter patching and narrative safeguards.

LLM APIs FAISS Python

Automation · AI Orchestration

AI Desktop Agent Orchestrator

Multi-agent desktop orchestration focused on approvals, transcript quality, and operational control.

Python OpenAI Computer Use Telegram API

How the strongest first conversation should unfold

The goal is not to ask buyers what they want to buy. The goal is to help them see the commercial problem more clearly than the vendor or internal project sponsor has framed it so far.

1. Warmer

Most teams already have tools and pressure.

Power BI, Excel, CRM, Copilot pilots, vendor demos, and pressure from leadership to “do something with AI” are already in the room.

2. Reframe

The problem is usually not lack of AI.

The real issue is weak decision logic, poor ownership, broken handoffs, or software choices made before the workflow is understood.

3. Rational Drowning

The hidden cost compounds quietly.

Manual reporting hours, duplicated review work, avoidable support contacts, poor vendor fit, and unmeasured API costs can consume far more value than the licence line suggests.

4. Emotional Impact

This is where trust breaks.

Meetings start by debating numbers. Support teams inherit worse escalations. Leaders approve AI pilots that look impressive but never become operating capability.

5. A New Way

Treat AI as decision infrastructure.

Start with one decision, one workflow, one owner, one cost model, and one control path. Then choose the right software or build pattern around that.

6. Your Solution

That is where I step in.

I help diagnose the real decision problem, evaluate the tooling honestly, and then scope the right diagnostic, diligence sprint, workflow build, or enablement path.

What prospective clients usually underestimate

The strongest first conversation is usually not about the tool. It is about the hidden workflow, governance, and commercial logic that decide whether the tool will actually create value.

Before You Buy AI Software

Are you buying a fine-tuned system, retrieval layer, or just an expensive API wrapper?

That distinction changes data exposure, cost at scale, maintainability, differentiation, and whether the product can survive real production conditions.

Good diligence starts with architecture, permissions, failure modes, and operating cost, not the demo alone.

Customer Service AI

If you want to cut support workload, first ask why customers are contacting support at all.

Many teams try to automate the visible ticket while the real cost sits upstream in poor documentation, unclear invoices, missing order visibility, or weak escalation design.

The safer first step is often an internal copilot, avoidable contact analysis, and cleaner handoffs before customer-facing AI.

Build vs Buy

The key question is not vendor or in-house. It is where the critical decision logic should live.

Some workflows are best served by off-the-shelf software. Others need a controlled OpenAI API workflow, a thin orchestration layer, or tighter in-house control because the risk and integration burden sit in your own environment.

I help teams choose the right level of customization before they commit to the wrong operating model.

Different stakeholders need different commercial truth

Challenger selling is not generic provocation. The reframe has to land in the language of the person who owns the consequence.

The risk is not missing one AI tool.

The bigger risk is letting competitors redesign decision workflows faster while your business keeps funding noise, duplication, and AI theatre.

Cheap pilots can become expensive systems.

The hidden cost usually sits in review work, bad outputs, untracked usage, and weak benefits capture rather than the first invoice.

More dashboards do not create better action.

The aim is better next actions, stronger forecast discipline, pricing control, and cleaner account prioritization, not more reporting surface area.

Automating poor upstream process scales the wrong thing.

Before you launch a chatbot or service agent, check avoidable contacts, knowledge quality, escalation design, and exception rate.

The model is rarely the full problem.

The commercial value usually rises or falls on metric definition, retrieval quality, permissions, maintainability, and workflow adoption after the build.

Use buyer aids before the software conversation outruns the workflow.

These are practical commercial tools, not generic ebooks. Use them when leadership needs faster clarity on vendor diligence, build-vs-buy logic, and the right next decision.

AI Vendor Due Diligence Checklist

Use this before you approve a pilot or sign a contract. It forces the architecture, data-flow, permissions, failure-mode, and production-cost questions most demos skip.

Why this matters commercially

A polished demo does not tell you whether the workflow can absorb the tool, or whether the review burden simply lands somewhere else.

Need the full teaching context first? Read the guide in the blog.

Build-vs-Buy AI Decision Matrix

Use this when the real question is where the workflow should live: in vendor software, a lean API workflow, a retrieval-oriented system, or a higher-control internal build.

Why this matters commercially

The wrong control model creates switching cost, governance drag, and implementation waste long before the team notices the mistake.

Want the reasoning behind the matrix? The companion article explains how to decide before procurement starts.

Professional Journey

Jan 2026 – Present

Senior Data Analyst EMEA

Medline, Stuttgart

  • Owning EMEA commercial analytics architecture across gross margin, pricing intelligence, forecasting, CRM analytics, and executive business review support
  • Building Power BI, Python, SQL, ML and controlled LLM workflows that convert fragmented commercial data into auditable, decision-ready outputs
  • Leading applied AI and analytics enablement — translating technical concepts into practical commercial use cases and governance models
  • Bridging Sales, Finance, BI, IT and Supply Chain to resolve high-impact data-quality and decision-system issues

Oct 2022 – Jan 2026

Senior Data Analyst Europe

Medline, Germany (Hybrid)

  • Led European forecasting, pricing, financial integrity, and decision-system improvement while reporting to the SVP Sales Europe
  • Corrected 10+ years of FX methodology issues and rebuilt Price / Volume / FX logic with proper interaction effects
  • Coordinated customer-level integration across two acquisitions, aligning regional analysts, credits, fuzzy matching, and territory measurement continuity
  • Built Europe's contribution to a global AI initiative through training, enablement, and governed use cases for commercial teams

2012 – 2022

Commercial Leadership & Analytics Roles

Medline, Australia & UK

  • Grew divisional sales from 4% to 57% growth — a complete commercial turnaround
  • Achieved €3M UK growth against a €300k target — outperforming all European reps combined
  • Built customer segmentation, forecasting, pricing, and backorder analytics tools that improved operating discipline across the commercial engine

Move From Fragmented Reporting To Trusted Decisions

If forecasting, pricing, margin, CRM quality, or dashboard sprawl are slowing decision-making, or if you are evaluating AI software, support automation, or a first agent workflow, start with a short fit conversation. The usual next step is a fixed-price Diagnostic Review once the problem is clear enough to warrant it.